FAQs

How can i contact BearFactory?

You can email us at info@bearfactory.com

Do u Ship Worldwide?

yes, we do.

Where do you ship from?

We ship from USA/Hong Kong.

Can i change or cancel my order?

As we aim the process orders fast as possible, you must request any changes/cancellations within 12 hours of ordering. All requests after this time will be denied. your order can be returned for a full refund after it received.

What payment methods do u accept?

We accept all major credit cards[VISA, MASTERCARD,AMEX] and PayPal payments.